Community

Audio:: New Bug? Audio players in attribute table no longer playing, but were working for multiple weeks prior

318
3
01-16-2024 09:01 AM
LayerItOn
by
New Contributor III
‎01-16-2024 09:01 AM

Update 1/19/2023:

This seems to be a bug on Google: 

https://issuetracker.google.com/u/1/issues/319531488?pli=1

 

 

Original Post: 

Is this a new bug? I added 60 embedded audio players to a layer in AGOL and they had been working for multiple weeks in both agol and experience builder. But at the end of last week the audio players were visible, but when you press play, nothing plays and the play button turns grey. 

LayerItOn_0-1705424191664.png

LayerItOn_1-1705424213834.png

The source audio has not changed nor has the sharing permissions changed, and the direct link to it still works. My html code did not change either.  

Link to audio: 

https://drive.google.com/file/d/15fggdMqf6K_FTk3riqRyZaKlBvNCGplX/view

 

The code that had been working for multiple weeks:

<audio class="player" controls preload="none">

    <source src="https://drive.google.com/uc?export=open&id=15fggdMqf6K_FTk3riqRyZaKlBvNCGplX" type="audio/mp3">

</audio>

 

Is this a repeat of an introduced bug talked about in this post? 

https://community.esri.com/t5/classic-esri-story-maps-questions/audio-not-playing-in-story-map-tour/...

 

0 Kudos
3 Replies
EmilyGeo
by Esri Contributor
Esri Contributor
‎01-16-2024 04:07 PM

I'm not aware of a new bug nor any recent updates that would have this effect. Have you tried clearing your cache?

0 Kudos
LayerItOn
by
New Contributor III
‎01-18-2024 08:41 AM

Hi @EmilyGeo, thank you for responding!

I have cleared my cache but no luck. I have tried different devices and different browsers, as well as other users trying on their devices but still nothing. I have tripled checked that the sharing level is set to "everyone" in google drive and verifying that the audio link is still the same. 

I tried repeating my original steps in a new column but still no luck. I even made a tutorial video a couple of weeks ago for my colleagues using my process that I can share with you privately. 

Is there another version of the code for the audio player that would be better? I am just confused at how it was working for awhile and then stopped. 

0 Kudos