Has anyone seen this issue?
I have two ArcGIS online organisational account members who when logged in to our organisational account using Active directory Single sign on (SAML) and are creating a map cannot see the ArcGIS online option in the Browse to Add content selection list.
So all they see is this (first image), instead of what they should see (second image)
Strangely if they dont log in to our organisational account at all and just use the map in the public facing AGOL page they can see the ArcGIS online option.
I have tried deleting one of them from our AGOL and adding them back as a member again but it doesnt fix the issue. Have also tried getting our IT to look at their AD profiles to make sure there is nothing unusual or Browser access to Internet issues in their profiles.
Any help or insight as to why it would do this is welcome.