Solved! Go to Solution.
The workaround provided in the first link to set print settings to A4 or bigger (A4 extra) seemed to have worked for A4 portrait.
Patricia-
Are you using your own Export Web Map Task? Or are you using an esri sample server as your task's url? There are a few posts about this problem and a couple of KB Articles listed below:
http://support.esri.com/en/knowledgebase/techarticles/detail/40538
http://support.esri.com/en/knowledgebase/techarticles/detail/30753
The workarounds listed in the KB Articles will only work if you are using your own Export Task since you obviously can't alter an esri server. I have ran into this problem as well and it is very frustrating. Even with the workaround I sometimes have issues. I have actually been using a client side solution developed by Chris North (http://www.43northgis.com/gallery/default.html) and prefer it greatly over the Advanced Print Solution.
~Matt
Matt;
I've tried using the 43northgis solution. It works fine, but seems to lack a few things. Namely, is there a way to use my own templates and is there a way to cancel the print window should the user decide he does not want to continue printing?
If you know how to add to this solution, I think it would be a great enhancement.
Thanks,
Russ