I ran into the same problem with the LaserAce a few weeks back. I just reloaded the firmware on that laser and it still doesnt work. The laserAce works fine in TerraSync, and the data is showing up in Blue in the debug menu.
Im having the same problem with the Leica Disto.
Im also seeing problems with the TruPulse, though it does work, if you fire the laser multiple times, it only accepts the first reading unless you hit the x, then the data flows accross. So, there's something strange (buggy) going on with the laser protocols insided of ArcPad 10...Im running SP1. With I will keep you posted.
I have sent support requests to Trimble and Esri support on some of these issues...will keep you all posted
Eric Bock