ArcGIS Explorer Does NOT run on Windows 7 (64 bit)

[JamieKromrey]

I spent almost my entire weekend trying to get this to work.  I've read through all the forums and made all the necessary changes but nothing helps.

Very dissappointed in ERSI...I thought this would be a solid release.
Here's as far as I can get.

"Can You Run it" results.

Minimum Recommended    CPU 
Minimum: Intel Pentium 4 or better, or Xeon Processors 
You Have: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz 
   PASS

  CPU Speed 
Minimum: 2.2 GHz recommended or higher 
You Have: 2.8 GHz Performance Rated at: 7 GHz 
   PASS 

  RAM 
Minimum: 1 GB 
You Have: 8.0 GB 
   PASS 

  OS 
Minimum: Windows XP minimum SP2, Windows Server 2003 minimum SP1, Windows Vista minimum SP1, Windows Server 2008 or Windows 7 
You Have: Microsoft Windows 7 Service Pack 1 (build 7601), 64-bit 
   PASS

  Video Card 
Minimum: 24-bit capable graphics accelerator with 32 MB of video memory (NVIDIA Quadro FX 350 or better/ ATI Radeon 9500 or better / Intel GMA X3500 or better) 
You Have: ATI Radeon HD 4850 
   PASS 

Features: Minimum attributes of your Video Card 
                               Required  You Have 
  Video RAM                32 MB      3.5 GB
             3D                 Yes        Yes 
  Pixel Shader version     2.0          4.1 
  Vertex Shader version  2.0          4.1

  Free Disk Space 
Minimum: 564 MB (64 MB plus 500 MB for swap file) 
You Have: 295.0 GB 
  PASS 

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When I run ArcGIS explorer I get

ArcGIS Explorer detected a serious application error that involved your graphics adapter.
Adapter: ATI Radeon HD 4850
Driver: 8.681.0.0 (2009/11/24)
Mode: 2560x1400x4294967296

I've loaded the latest Display Drivers from ATI and everything is up to date.

Please help!!!!

[PatrickRoyer]

I'm on Windows 7 Professional 64x, and have not had any problems with either ArcGIS Explorer desktop or online version.

[NicholasBarger]

I got mine to run...but I am experiencing problems.  I am unable to view the entire list of features from an ArcGIS Server web service that I am publishing.  I have to click on the last item in the list and / or close groups down in order to see some of the layers.

Some of the buttons are different sizes...
It will not label a note...

All of this works properly on a windows XP 32 bit machine.

[AndyRowlands]

I spent almost my entire weekend trying to get this to work. I've read through all the forums and made all the necessary changes but nothing helps. 

Very dissappointed in ERSI...I thought this would be a solid release. 
Here's as far as I can get. 
... 
When I run ArcGIS explorer I get  

ArcGIS Explorer detected a serious application error that involved your graphics adapter. 
Adapter: ATI Radeon HD 4850 
Driver: 8.681.0.0 (2009/11/24)
Mode: 2560x1400x4294967296 

I've loaded the latest Display Drivers from ATI and everything is up to date.

The driver version suggests that you're still running the default W7 drivers from the release date; these are suitable only for Windows Aero. Updating the AMD/ATI drivers from the drivers only package (not with CCC, this may be problematic with other applications later) will enable you to run ArcGIS Explorer.

[JoeFlannery]

Andy:

See this thread.
http://forums.esri.com/thread.asp?c=184&f=2206&t=288838