Cannot Connect to ArcGIS Online via ArcCatalog as GIS Server

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04-23-2012 09:20 PM
DarrochKaye
Occasional Contributor
Hi,

I'm trying to add tasks.arcgisonline.com/arcgis/services as a GIS Server in ArcCatalog however I keep getting the following error message:

We were unable to connect to tasks.arcgisonline.com/arcgis/services. Error: The parameter is incorrect.

I have also tried tasks.arcgisonline.com/arcgis/rest/services to no avail.

Before anyone asks, I am connected to the internet, but as long as there isn't some silly feature I have to turn on in ArcCatalog, I can't see what the problem is. Any help would be greatly appreciated!

Thanks,
DK
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DarrochKaye
Occasional Contributor
Hi,

This problem has been solved. My company's internet settings weren't compatible with Esri's; my work use a Proxy Auto Config (PAC) file which I think was causing issues. Anyway, my IT Dept. worked at it and it is now working.

Cheers,
DK

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4 Replies
MikeMinami
Esri Notable Contributor
I don't know why you can't connect. What version of ArcGIS Desktop are you running? You might check the ArcGIS Desktop forums.

Thanks,

Mike
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DavidCleland
New Contributor
I am also having this problem.  I just became aware of the issue yesterday.  I cannot connect to the ArcGIS Online services, our internal services or any published ArcGIS Server.  Everytime I attempt to setup a new ArcGIS server connection I am prompted with Error: The parameter is incorrect.

I have confirmed with my co-workers that their systems still work.  Prior to noticing the issue I was ArcGIS 10.0 SP 3, I have tried updating to SP 5 and a repair of my ArcGIS install; to no avail.  We do not use a proxy for access.  Any suggestions would be greatly appreciated!

Update:  Some malware changed my proxy settings. Once that was undone, problem solved.
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DarrochKaye
Occasional Contributor
Hi,

This problem has been solved. My company's internet settings weren't compatible with Esri's; my work use a Proxy Auto Config (PAC) file which I think was causing issues. Anyway, my IT Dept. worked at it and it is now working.

Cheers,
DK
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GrahamW
Occasional Contributor II
I had a very similar issue..(incuding hours searching online..) where only my pc was reporting the issue in ArcMap/Catalog

The service worked fine on firefox, arcgis for autocad and Autocad using WMS

it turned out that Internet Explorer (which I rarely use was set to "work offline")

so a quick unchecking of File --> Work Offline fixed the issue
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