I have tried printing a map from My Content with Firefox 18 and IE9 when signed in to argis.com; I've also tried printing the same map from the public link when signed out, also using both Firefox 18 and IE9. I consistently get the error message "An error occurred while creating the printed map."
The map layers all come from shapefiles I uploaded from my desktop.
I can successfully print other maps using the print button like the featured "Alaska DEC Japan Tsunami Debris Survey"
I am a public, free-version user, and don't have any advanced subscriptions. Do I need to upgrade in order to print? Is there a known fix?