Workflow Manager ArcMap Launch not choosing job version

[AllWeatherHeather]

I am migrating a 9.3 system to 10.2.2 and part of that includes upgrading a number of JTX jobs to Workflow Manager. In my migrated workflows I create a job version of the data (successfully) then when ArcMap is launched it defaults to the parent version of the data. I can then manually change the version to the one I want but this will be an extra step that our users will often forget.

Has anyone else had this problem?

[TopeBello]

Hi Heather,

It is likely that during the upgrade, the Job Version didn't get migrated along when you performed the process. If you still have a copy of your JTX 9.3 database available, you can compare the version field/data in the JTX_JOBS table between the 2 databases (9.3 and 10.2.2). If the values are different, you can  do a join and then calculate the values using standard ArcGIS/ArcMap tools.

Test out your workflow again to see if this resolves it.

Thanks,

Tope

[AllWeatherHeather]

Tope,

I migrated the job types and workflows using the export import functionality from JTX to Workflow Manager. I created empty feature classes with the same schema in a new 10.2.2 enterprise geodatabase (SQL 2012) and then produced fresh job mxds. When I try to create a brand new job (and job version of the data) ArcMap launches and defaults to the parent version of the date.

I am not trying to migrating existing jobs at this time, just move the job type over and test it in the new environment.

Thanks,

Heather

[TopeBello]

Heather,

We found an issue with layers not getting repointing to the appropriate version right after releasing 10.2.2 and it sounds like this might be what you are seeing. Can you take a look at this link here? Install the patch and try to see if you the issue still exists.

http://support.esri.com/en/downloads/patches-servicepacks/view/productid/160/metaid/2097‌

Thanks,
Tope

[AllWeatherHeather · Accepted solution]

Tope,

I installed the patch but it didn't seem to make a difference... however what did work was a suggestion for ESRI Canada support staff to try repairing my Desktop and Workflow Manager installs. I'm happy regardless because everything is working again!

Thanks for your support.