Registration Number?

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2
01-16-2012 05:48 AM
BoydNowicki
New Contributor II
I have had to recently reinstall my ArcPad on both the PC and the Handheld unit.  My question is do I place the Registration number on my units ArcPad or PC? I have had tried my ArcPad but the "OK" buttin doesn't light up. I know I have the correct code... Can any one help.....

Boyd
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2 Replies
MicheleMattix2
New Contributor
Hi Boyd -

You will have to enter the code in both places -- the PC and the mobile device.  I've had the same problem you are describing when I copy/paste the code into the ArcPad input box instead of actually typing it in.  I've found when I type it in, it works.

Michele
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JuanLuera
Occasional Contributor III
Hi Boyd,

I would agree with Michele's suggestions, but if you are still encountering the same issue you can always log a webform through our Support site.  We will be glad to assist with your issue, and if you would like you may reference my name. We can verify the number you are entering is compatible with the ArcPad version you have installed. Gracias, Boyd!



Support Service
1-888-377-4575
http://support.esri.com/en/webform/s...275/chat/false
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