"A problem has occurred with gwes.exe"

1661
16
Jump to solution
02-29-2012 07:52 AM
JacobSlade
New Contributor
When I start ArcPad 10 and try to open a map I get this message:
"A problem has occurred with gwes.exe"

And then ArcPad closes. How do I fix this problem?
Tags (3)
0 Kudos
1 Solution

Accepted Solutions
TimHopper
Occasional Contributor III
It's going to be tough to narrow this one down.  Here's my best suggestion.

1. Perform another factory reset.
2. Upgrade the Operating System of the GeoXH 2005 to v5.1.16.
3. Upgrade the GPS firmware to v1.82
4. Download and install ArcPad 10.0.3 (10 R3) from your Customer Care site.

View solution in original post

0 Kudos
16 Replies
TimHopper
Occasional Contributor III
Jacob,

This is a low memory related warning.  Your map probably contains too many (or too large) feature classes in the map.  You'll need to limit the number of feature classes (among other possibilities) so that your map will open.  There is the possibility that it's one or two feature classes that are the main instigators, you can use the process of elimination to determine this.

Please see my post on 11-17-2011 @ 08:54 AM in the following thread for other things to look at which may be adding to the issue.
0 Kudos
JacobSlade
New Contributor
I am unsure how I fixed it, but there is no longer a problem with the gwes.exe file. Now though I am getting messages about problems with repllog.exe and device.exe, and Microsoft ActiveSync has a synchronization error. Any ideas about what's going on?
0 Kudos
TimHopper
Occasional Contributor III
Jacob,

Now that I'm thinking about it, I do remember an issue I've seen from time to time with that GeoExplorer 2005 series device.  A year or so ago I talked with someone that was having a similar gwes.exe / device.exe issue with their 2005 series using ArcPad 7.1.1.  I was not able to reproduce the issue on my 2005 series device, until I updated to the latest firmware.  After updating the device firmware, I started to receive those errors, but only when browsing for files through Add Data.

A bug was logged for 7.1.1 related to this issue.  A few weeks back, I got wind of the same issue happening in ArcPad 10 on the GeoXH 2005 series.  This may be random, but that issue may have been related to Trimble's TrimPix.

Are you:

1. Using TrimPix?
2. Browsing for files when the error occurs?

If you're not browsing for files, at what point are you receiving these errors?
0 Kudos
JacobSlade
New Contributor
I get the errors when I dock the Trimble, and it attempts to sync. ActiveSync tells me there is a problem and then the repllog.exe and/or the device.exe problem pops up on the Trimble.
0 Kudos
TimHopper
Occasional Contributor III
Was ActiveSync installed on the desktop BEFORE ArcPad was installed?
0 Kudos
JacobSlade
New Contributor
I believe it was.

I have been working with this Trimble since last October, and there have been very few problems, until the last couple weeks.
0 Kudos
TimHopper
Occasional Contributor III
Are you using ArcPad 10 SP3 (10.0.3)?

Normally I would recommend a factory reset, but didn't you just complete one of those earlier this week?
0 Kudos
JacobSlade
New Contributor
I have ArcPad 10.0 R2 (Build 30)

I did do a factory reset. It was working fine for a couple days, and I don't think anything out of the ordinary was done to or with it.
0 Kudos
TimHopper
Occasional Contributor III
It's going to be tough to narrow this one down.  Here's my best suggestion.

1. Perform another factory reset.
2. Upgrade the Operating System of the GeoXH 2005 to v5.1.16.
3. Upgrade the GPS firmware to v1.82
4. Download and install ArcPad 10.0.3 (10 R3) from your Customer Care site.
0 Kudos