We now have a widespread problem with ArcGIS Explorer Desktop 2500 crashing. Every software install in our building now crashes when you pan/zoom in on a shapefile (any shapefile) or even change a basemap and zoom in. We had to cancel training on this application because every install in our lab now crashes when doing any of the above tasks. Used to work a month or so ago (including the installs on our lab computer), but now everything/everybody has crash issues. It can't be one graphics driver as there are so many different kinds of computers involved. LAN settings is turned off for "automatically ...". IT sets that, so no control on that anyhow. Repairs, fixes, replace software doesn't help. It works fine if you physically unplug your internet connection and just work with local data on your computer, but that defeats the purpose of this software as you won't have access to any basemaps or enterprise data.
Essentially, we are now out of business for using ArcGIS Explorer Desktop 2500. I'm speculating it is a windows 7 professional update that has been pushed out to our computers in the last month ... we have no control over that.
Any ideas or thoughts??