Error when setting up tile layer pop-ups

[MichaelKnapp]

Hi there - 

I hope I'm missing something simple here, but I'm having issue activating pop-ups on a new tile layer in ArcGIS Online. Whenever I try and do so, I receive this:

  

However, the tile layer does have attributes.

The method I'm using is:

1. Create a tile package from an MXD (File--> Share As --> Tile Package)

2. Uploading to ArcGIS Online, then publishing from there. 

I suppose it's possible there's an issue with the MXD and I should rebuild from a new MXD and try publishing again, but also wanted to see if anyone else has had this issue.

Thanks!

[MichaelKnapp]

Actually, I'm thinking that I need to have a feature service for layer(s) for which I need to see attributes as popups, then link the tile layer pop-up to that feature service. But I'm leaving this question up for now just in case. 

[MaryLong · Accepted solution]

Hi Michael,

According to the help documents for building a tile package and publishing it to ArcGIS Online, you will have to specify a feature layer with the hosted tile layer if you want to configure pop-ups. (Build and share a tile package in ArcMap and publish)

Hopefully that helps to answer your question!

[MichaelKnapp]

Thanks Mary... that is exactly what I needed to do.

-Mike