Can I download an app from My ArcGIS Online account?

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07-15-2016 01:12 PM
MargaritaFrontela
New Contributor

I created a web mapping app using Web app Builder, and it is sitting in My Contents on my ArcGIS Online account. Can I download this application I created?

Thanks for any help.

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RebeccaStrauch__GISP
MVP Emeritus

I just tested and could see the same issue. Then I created a new one and was able to see what Adrian was pointing out.

can you test by   create->app->Using the Web AppBuilder   (Make sure to choose the WAB option and not "Using the Template).     I would create this as a temp app, just to see if you will then see the download option.  If you do, then you may need t rebuild your app.   If not, can you summarize the process you used to create the app?

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10 Replies
RobertScheitlin__GISP
MVP Emeritus

Margarita,

Sure just click on the download button from inside your orgs My Content page when viewing item details.

MargaritaFrontela
New Contributor

Hi Robert,

Thank you so much for replying. I do not see a download button on the item details section. Top Right corner has "View Application", "Configure App" and "Share" buttons, nothing more. What am I missing?

Thanks again,

Margarita.

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AdrianWelsh
MVP Honored Contributor

Margarita,

Does your item details screen have these buttons?

And is it for sure a "Web Mapping Application" that you are trying to download?

MargaritaFrontela
New Contributor

Hi Adrian,

Thanks for your reply. Please see image, answer to 1) I do not have the Download button; answer to 2) It is a web mapping application.

Screen Shot 2016-07-18 at 11.07.59 PM.png

Thanks again,

Margarita.

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RebeccaStrauch__GISP
MVP Emeritus

I just tested and could see the same issue. Then I created a new one and was able to see what Adrian was pointing out.

can you test by   create->app->Using the Web AppBuilder   (Make sure to choose the WAB option and not "Using the Template).     I would create this as a temp app, just to see if you will then see the download option.  If you do, then you may need t rebuild your app.   If not, can you summarize the process you used to create the app?

MargaritaFrontela
New Contributor

Hi Rebecca,

Thanks for your suggestion. I did that, created a new app following the same steps as in the previous app, and I can see the Download button now.

Thanks so much again,

Margarita.

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RebeccaStrauch__GISP
MVP Emeritus

Margarita, glad that worked.

Remember to mark the answer that worked for you as correct, and any that helped as helpful so this post can be closed out.

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RichardHughes2
Occasional Contributor III

Hello, I am having this same issue.  Can someone please let me know why this happens so that it can be avoided?  

deleted-user-KFkk8_E5t1_q
New Contributor II

Hi Everyone, 

I have the same issue. The download button is gone. Someona  knows why it is happen?

Download button in missing

We have to rebuild the WAB and this is not optimal.