GeoEvent service always stopped by itself after start for about 20 seconds

540
2
Jump to solution
11-21-2016 08:49 AM
Jun_ChengZhang
New Contributor II

I have machine running ArcGIS server 10.2 and GeoEvent extension, I but the geoEvent service always stopped by itself after start for about 20 seconds, I don't know what is wrong here, I found the log file under install folder, and it does not help me that much. See attached log file, can anyone help? 

I appreciate any input for this post.

Juncheng

0 Kudos
1 Solution

Accepted Solutions
Jun_ChengZhang
New Contributor II

Thanks, Chris. That is the reason. Now it is working!

Juncheng 

View solution in original post

2 Replies
ChrisBeyett
Occasional Contributor

Hi Jun, 

Upon examining the logs (both karaf.log and karaf.log.1) you'll find the following line listed a few times:

2016-11-21 11:13:35,169 | ERROR | rint Extender: 3 | LicenseEnforcer | 336 - com.esri.ges.rest.cxf-service - 10.2.2 | Our license isn't valid.  Shutting down.

I would recommend running the "Software Authorization" wizard and providing the .prvc or .ecp file for the ArcGIS Server. Also, was the GeoEvent Processor installer run as "Admin"? Sometimes when a user installs GeoEvent without Admin privileges it does not get installed properly. 

- Chris

0 Kudos
Jun_ChengZhang
New Contributor II

Thanks, Chris. That is the reason. Now it is working!

Juncheng