Survey 123 ERROR

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11-30-2016 06:10 AM
AndresDao_Martinez
New Contributor II

Im using survey 123 for traking of the sales force, and the sofware duplicate me the surveys, i need to know why this is happend and how can i fix it ?? 

Survey123 for ArcGIS‌   Utility Survey 123 Configurations‌ 123 survey #calculations in suvey123

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IsmaelChivite
Esri Notable Contributor

Hi Andres. Some users have  reported that surveys are  duplicated when the field user closes the survey using the top-left button and then selects 'continue with this survey' to undo the action.  This issue will be resolved in our mid-December update.   We are not  aware  of any other circumstances where surveys are  duplicated.

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IsmaelChivite
Esri Notable Contributor

Hi Andres. Some users have  reported that surveys are  duplicated when the field user closes the survey using the top-left button and then selects 'continue with this survey' to undo the action.  This issue will be resolved in our mid-December update.   We are not  aware  of any other circumstances where surveys are  duplicated.

AndresDao_Martinez
New Contributor II

Perfect, it is strange i ask in the survey to take a photo and is mandatory, in the copy of the survey this pic is not there.

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IsmaelChivite
Esri Notable Contributor

That is right. The duplicate feature should have never been created. We will address this  shortly!

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IsmaelChivite
Esri Notable Contributor

Hi Andres, this is to let you know that this issue was addressed  in our  1.10 release. More details at https://community.esri.com/groups/survey123/blog/2016/12/20/international-human-solidarity-day-relea... 

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