ArcMap Issue: ERROR 010096

[ChrisZuniga]

Hello everyone, I am having an issue with a lab assignment for my course on ArcMap. One of the steps state: "Open the Spatial Analysis Tools, select Distance, then open the Euclidean Distance tool." However, when I attempt to do so, I get the attached error. The error continues even with both Spatial Analyst and/or 3D Analyst Extensions have been enabled. My professor advised I come here to seek further assistance as he was not able to determine how to fix the problem. I appreciate any assistance you can provide!

[JayantaPoddar]

Ensure the license for Spatial Analyst/ 3D Analyst hasn't expired. Then Try to Check the desired extensions in both ArcMap as well as ArcCatalog (Customize > Extensions).

If the above doesn't work, try https://community.esri.com/docs/DOC-2121?sr=search&searchId=f83ebcd8-3138-409a-b52d-2f9a8b45a4b8&sea...‌

[RebeccaStrauch__GISP]

Also, make sure the extension is actually turned/checked on and it's not just the toolbar that is enabled.

[BrianVanover]

Thank you for this - we ran into the same problem, and this was the solution.