Open Collector From Workforce

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10-09-2016 05:03 AM
MohamedMassoud1
New Contributor III

Open Collector from workforce is disappeared in my mobile .. i used the latest versions for workforce and collector .. i don't know the reason .. can anyone help 

IT WAS WORKING FINE I DON'T KNOW THE REASON

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CraigGillgrass
Esri Regular Contributor

Hello,

This is a known issue on Workforce (Android); we're implementing support for App Integration, but at this time, Collector (Android) does not support a URL scheme which is why the option to open Collector from Workforce is missing on Android.  We're working on adding this support for our 1.0 release for Workforce (Android).

Craig

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10 Replies
CraigGillgrass
Esri Regular Contributor

Hello,

This is a known issue on Workforce (Android); we're implementing support for App Integration, but at this time, Collector (Android) does not support a URL scheme which is why the option to open Collector from Workforce is missing on Android.  We're working on adding this support for our 1.0 release for Workforce (Android).

Craig

MohamedMassoud1
New Contributor III

Thanks Craig for your answer but can you tell me when it will be fixed i am using it in live project ??

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CraigGillgrass
Esri Regular Contributor

Hi Mohamed,

We're working on supporting this for the 1.0 release of Workforce (Android) which we're currently targeting for mid-late November.

Craig

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MohamedMassoud1
New Contributor III

Hi Craig,

Is there any updates about the integration that mentioned in this thread for IOS and Andriod.

Regards,

Mohamed Massoud 

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CraigGillgrass
Esri Regular Contributor

Hello Mohamed,

The first release of Android will be end of January - which will bring it inline with the same level of support for App Integration that iOS has for Workforce and Collector.

Craig

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DarrylKlassen1
Occasional Contributor II

Any word on this yet, I still cannot launch Collector from Workforce using my Android device?

Thanks

Darryl

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CraigGillgrass
Esri Regular Contributor

Hi Darryl, couple questions:

- What release of Workforce do you have on your device?

- What release of Collector do you have on your device?

- Have you configured an app integration through the Workforce web app for your project?  Guidelines for doing that are in this FAQ in our doc: FAQs for project owners—Workforce for ArcGIS | ArcGIS 

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DarrylKlassen1
Occasional Contributor II

Craig,

Collector - 10.3.7 build 1018

Workforce - 1.0.0 build 1615

I have the app integration configured through Workforce - as it works on my IOS device.

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CraigGillgrass
Esri Regular Contributor

Darryl, ok, that helps to identify the issue you're seeing.

You need to update Collector; a little further down in the the FAQ it lists that Collector 10.4.1 or later on Android is needed.

Give that a try and let me know if you're still having a problem with launching Collector.

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