Trouble creating custom services

[CynthiaKozma]

I have been trying to publish both a Geoprocessing Service (a buffer tool) and a printing service to use in a Web AppBuilder Developer app hosted on our local server.  After going through the process, although they show up in the Services Directory, neither has a task.  I am creating both through the Results Window of ArcGIS 10.4 and our ArcGIS Server that they are sitting on is 10.2.2.  This is the first time trying to host a web app on a local machine, so this is all new to me.  Is the difference in versions the problem or am I missing something else.  Any help would be appreciated!

[AdrianWelsh]

Cynthia,

This might get more visibility if it were placed in the https://community.esri.com/community/gis/enterprise-gis/arcgis-for-server?sr=search&searchId=937169b...‌ (if that is where you are serving your service) and/or maybe https://community.esri.com/community/gis/web-gis/web-appbuilder?sr=search&searchId=9bbd3a28-63b0-43a...‌ / https://community.esri.com/groups/web-app-builder-custom-widgets?sr=search&searchId=fd7d5160-f29d-4b...‌

[CynthiaKozma]

Thank you so much!  I was thinking that I may have it in the wrong category.

[JonathanQuinn · Accepted solution]

I suggest the first thing to try is to try to publish with ArcMap 10.2.2.  There are likely problems publishing from ArcMap to Server when the versions are different.

[CynthiaKozma]

Thank you!  I will see if I can find a machine with 10.2.2 on it!

[CynthiaKozma]

We went ahead and upgraded Server to 10.4.  No problems now, so versions do have to be the same.