Can not install maps for office

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01-24-2014 10:23 AM
DustinHolt
Occasional Contributor
I'm trying to install maps for office on my laptop. During the install the system check window pops up and I get a X next to the "supporting files installed". It tells me to check that office 2010 or later is installed, which it is. And then to select the install prerequisites button to installed the required office features, which I do. I get nothing, it just goes back to the system check window and the same instructions. Can anyone help me?
16 Replies
TomClements
New Contributor

Thank you for the reply!  That is exactly what I needed as well!

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MarielaDel_Rio
New Contributor III

I am having the same problem, but office 2013

Any ideas?

Thank you

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ScottBall
Esri Regular Contributor

Mariela - have you tried installing the Visual Studio 2010 Tools for Office (linked above)? I believe the 2010 installer should work for you as well.

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deleted-user-rLuZkk6smKMo
New Contributor II

Just worked for me too.  Thanks for the help Dave!

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deleted-user-pObAPwHHfLUO
New Contributor

I had this same problem. Here is the updated link for the solution David Klein‌ posted. 

Download Visual Studio 2010 Tools for Office Runtime from Official Microsoft Download Center 

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by Anonymous User
Not applicable

Does anyone have an idea about why downloading and installing the Visual Studio 2010 Tools for Office works to get rid of the error?

I did want to clarify that I'm talking about the same error in the following:

Supporting Files Installed

ArcGIS Maps for Office 4.1 cannot be installed on this computer. Check that Office 2010 or later is installed. Select the Install Prerequisites button to install the required Office features.

ShannonChavez
Occasional Contributor

Hello James, 

Microsoft .NET Framework 4.5.2 or later is a software requirement, see Required software for ArcGIS Maps for Office. 

There are essentially three ways that any particular version of the .NET Framework would get installed:

  • Your version of Windows might have it included in the default installation.
  • An application that required a particular version might install it during its own installation.
  • Some applications would even send you to a separate download site to grab and install a particular version of the .NET Framework

Hopefully this clairfies the installation process. Have a great day and please let me know if there are any further questions or if additional clarification is needed. 

Best, 

Shannon

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