I just installed ArcGIS Earth on a Windows 7 machine with 20GB ram. After waiting for at least 15 minutes, all I get is a black screen. When I load shapefiles from either my ArcGIS online or from my hard drive, they don't show up either, just a black screen.
How do I get ArcGIS Earth to work? This black screen is very frustrating.
I have no problem using other "earth" programs.
Can you make sure that your DirectX is up to date to DX11?
Thanks!
Chris