Geoprocessing tools no longer work

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01-04-2017 10:34 AM
CyrusBlankinship
New Contributor

Whenever I attempt to use a geoprocessing tool I get an error saying "Tool has failed to open". For example, when I attempt to run the excel to table tool, this comes up

Not sure if a path is broken or what, but it is incredibly frustrating. When I try to run the tool in the Python window, Pro crashes. 

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20 Replies
Robert_LeClair
Esri Notable Contributor

What release of Pro are you using?  Have you installed any other Esri software recently?  New extensions?

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CyrusBlankinship
New Contributor

1.3.1. 

All I did was install the arcgis python API following these steps: Install and Set Up | ArcGIS for Developers 

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Robert_LeClair
Esri Notable Contributor

Could be related if the GP tools were working prior to the installation of the ArcGIS Python API.  I'd recommend uninstalling the API cleanly, restart Pro and determine if the error persists.

CyrusBlankinship
New Contributor

Do you know of a resource that can guide me through doing a clean uninstall? I appreciate the help

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Robert_LeClair
Esri Notable Contributor

Use the Control Panel for Windows to uninstall the program.  It "should" remove the entire application.

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CyrusBlankinship
New Contributor

I tried running the reverse of how i installed the API, that is 

conda uninstall -c esri arcgis

but that didn't work either. Did you mean to uninstall Pro completely?

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Robert_LeClair
Esri Notable Contributor

No but you could to test the theory that there's a Python conflict somewhere.  If Pro was working properly before you installed the API and not after, then I suspect the API install is the culprit.  Give it a shot - uninstall/reinstall Pro and see if the error persists.  I'm not sure how to uninstall the API - could you do it through the Control Panel?

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CyrusBlankinship
New Contributor

Wasn't able to use the CP to uninstall the API, and unfortunately uninstalling/reinstalling the entire program didn't work either. But I agree it must have been the API install- could be a conflict with a package in the env (see below)

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Robert_LeClair
Esri Notable Contributor

There's some good things to read about conda/python/pro 1.3...could help...https://community.esri.com/docs/DOC-8359-python-and-arcgis-pro-13-conda

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