Public Notification App - basemaps disappear

[AllenScully]

Working on configuring this app - not using the local gov't data model, but it's mostly all set with our own set up.  Weird behavior though when search for a parcel by parcel ID.

The parcel id is found, and a parcel is highlighted - however the basemaps totally disappear, so you end up with a selected parcel on a totally blank map, the parcel isn't even visible if not for the selection.  

Anyone seen this before?  There is no way other than reloading the application to get the basemaps back.  Everything else works fine - selecting and buffering a parcel is no problem - it's just the search that takes away any basemap.

Thanks - 

Allen

[Anonymous User]

Allen,

I figured it was likely a projection issue and/or the extent of one of my operational layers in relation to my basemaps, although had not had a chance to do any testing yet. I typically always set my data frame to web mercator while keeping my data in the local projection (like you described), although in this case someone else published the services so I need to double check that. Thank you again for your reply, much appreciated!