ArcGIS Collector won't show location or accuracy after 10.4.0 update

[MatthewTwietmeyer]

I updated ArcGIS Collector to 10.4.0 and now that brings with it new configuration for using a receiver. My problem now is that Collector can't fix in on my location nor give me a accuracy in ft with my Garmin GLO device. When I go to turn on my location within the map the device can't find my location. I suspect it has to do with the location profile settings, but I can't seem to figure that out. My offline map is in WGS_1984_Web_Mercator _Auxillary_Sphere. The default system is GCS WGS 1984, is there a necessary profile for the garmin glo to function?

Anyone else having this issue?

Matthew Twietmeyer

[RandyBurton]

Thanks jriester13‌. It looks very helpful.

[ScottKiley]

Thanks for the support docs Jay‌ & Gale‌

[PankajJamwal1]

Hi,

I am using Panasonic Toughpad windows tablet and my collector is set for integrated receiver. The accuracy on the collector doesn't move and down and stays at 16.4 feet. I was wondering if anybody knows how to sort out this issue and what actually is causing this?

Thanks in advance.

[Anonymous User]

Pankaj,

This geonet post may help you:

https://community.esri.com/thread/171705