I have about 15 computers (32-bit, Windows 7) with ArcGIS Explorer Build 2500 running on them and I'm having problems with basemaps not loading. Some computers there are no problems with the basemaps, others will be working all day then the next morning, the interns come in boot up the computer and all the sudden the basemaps cannot be retrieved. I found an older thread where the below suggestion was made as a workaround. I've used this before and it's helped, but this morning I tried it on a problem computer and it said the layer was invalid. Curious to know if anyone else is having this issue? The random nature of this problem is what's really stumping me and it isn't feasible to uninstall and reinstall the software every time we have this problem.
Suggestion from a previous thread:
Open ArcGIS Explorer, click the add basemap button, click 'Manage My Basemaps', browse to C:\Program Files (x86)\Explorer (x86)\basemaps\Server and add one of the .nmf files. Close and reopen ArcGIS Explorer and try to select the basemap that was just added. For your reference, the numbered .nmf files correspond to the basemaps as follows:
<basemap name="Bing Maps Aerial" group=" " file="basemap6.nmf"/>
<basemap name="Bing Maps Hybrid" group=" " file="basemap7.nmf"/>
<basemap name="Bing Maps Road" group=" " file="basemap8.nmf"/>
<basemap name="World Imagery" group=" " file="basemap0.nmf"/>
<basemap name="World Topography" group=" " file="basemap2.nmf"/>
<basemap name="World Streets" group=" " file="basemap9.nmf"/>
<basemap name="Boundaries and Places" group=" " file="basemap11.nmf"/>
<basemap name="World Physical" group=" " file="basemap5.nmf"/>
<basemap name="OpenStreetMap" group=" " file="basemap10.nmf"/>
<basemap name="World Terrain" group=" " file="basemap3.nmf"/>
