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Hi, Thanks for your response, however the test you did didn't quite fit our scenario, in fact you proved you have the same issue in your first screenshot where you have warning symbols over your local basemaps You added the URLs manually to the basemap widget which works, and we can confirm that We need to 'fix' where those same tiled basemaps are automatically made available to ArcGIS Earth via the basemap switcher from the basemap group in the active portal. Not manually added. It seems that in this scenario, the ability to switch to dynamic images isn't available as it is when adding the URLs in manually. The proxy is not an issue The workaround for us is to let all users know how to manually add the basemaps, but that is not an elegant solution. Many thanks Anna
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01-29-2019
10:22 AM
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Similarly to an issue I see below, we don't have basemaps available. Some of this will be known, but is documented for completeness In both ArcGIS Earths (1.6.1 and 1.8) services from https://services.arcgisonline.co.nz cannot be loaded, probably because of proxy issues. In ArcGIS Earth 1.6.1 these basemaps are simply not shown In ArcGIS Earth 1.8 these basemaps are shown with an exclamation In ArcGIS Earth 1.6.1 Basemaps from Auckland Council (https://mapspublic.aklc.govt.nz/) are shown and work In ArcGIS Earth 1.8 Basemaps from Auckland Council (https://mapspublic.aklc.govt.nz/) are shown but with an exclamation and do not work. In this case, 1.8 does not seem to like mixing it’s WGS84 Web Mercator projection with the AKLC NZTM based tile services. Has1.8 introduced this restriction? Re the ‘Proxy’ issue for external services from https://services.arcgisonline..... If I add proxy info to ArcGIS Earth 1.8 I can add the external basemap, but can’t connect to Enterprise on premises Portal (version 10.6.1) If I remove proxy info to ArcGIS Earth 1.8 I can’t add the external basemap, but can connect to Enterprise on premises Portal (version 10.6.1) Which leaves us between a rock and a hard place. We currently have no basemaps available for users Any help would be greatly appreciated Thanks
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01-13-2019
02:17 PM
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Hiya, Does anyone know if there is an update schedule for the community basemap? They're quite outdated now, to the point where we are going to have to start building our own if these aren't updated. It looks like this service was last updated in 2016, is this correct? https://www.arcgis.com/home/item.html?id=b48e3719264346939dabe488325b13e0 Happy to provide examples if needed. It looks like the user guide referenced is no longer available - apologies if this info is in that document. Thanks Anna
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05-02-2018
12:13 PM
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