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Hi Owen, Thanks a lot for your quick reply and your feedback. I am actually glad to hear that this appears isolated to iPhone 7 (or maybe it's just isolated to me - even better). I like your idea of having a mobile view that just shows a button or screen shot to force the visitor into the new tab. That would solve some current and probably future issues (particularly with figuring out the correct height for the app). I will have to discuss with our vendor if that's a possibility. Right now it's just all responsive, based in Wordpress, and there are no special mobile views. Regarding the height of the map, I agree on that as well, and I plan to shorten it a little more. I think the issue is really caused by the sticky menu we have at the top of the page that never disappears. I'm definitely still interested to hear from someone running Safari on an iPhone 7. Thanks! Robb
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10-14-2016
12:38 PM
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Hello. I just got a new iPhone 7 and in Safari (version 602.1?) the mobile view of my Story Map Journal App goes a little crazy. I am hoping someone else has experienced this or can help me solve it. The app works great in older versions of Safari (on my previous phone), and Google Chrome on the old and new phone. But obviously my concern is that more and more people are going to be getting new iPhones, and upgrading their Safari browsers, and they’re going to have a strange user experience with this map. You can view it here: http://aeped.com/what-we-do/certified-sites/ Here’s a screenshot (see OnLoad.PNG) of what it looks like when it loads in Safari on my iPhone 7. Notice the black band at the bottom bleeds outside the container and inappropriately displays part of the next panel’s title. When I tap for details, the entire details panel stretches outside the screen (see DetailsOnSafari.PNG). When I return to the map, it is also stretched out off the screen and never returns to normal until I refresh. The third image (ChromeBrowser.PNG) is how the exact same page looks like on the same phone using Chrome (and the same way it appears on all other phones I’ve used including earlier versions of Safari). This is the way I would expect it to appear everywhere. Any information would be helpful, even if you just happen to have an iPhone 7 and want to open this story map with Safari and see if you get the same result. Thanks! Robb
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10-14-2016
10:13 AM
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Is it possible for multiple layer filters to actually recognize each other when checked "on" using the map tools? Example: I have filters for several states, such as Ohio, Indiana, etc. These work great when selecting just one or multiple states only. I also have filters for months that the data was received, appearing in the same Filter list (obviously from different fields, but from the same table), such as November 2015 and December 2015. These work great when selecting just one or multiple months only. But if I try to filter using one of each together, for example all of the records for Ohio from November 2015 (just checking the boxes on for each of the filters), the results give me all of the results for Ohio from each month (in the entire dataset), plus all of the results from every state for just the month of November 2015. I would expect it to only return the records with Ohio in the state field and November 2015 in the month field. It seems to me there should be a way for this filter to be built. Does anyone have insight into this issue, or am I going to be learning how to create a custom widget in the near future? Thanks in advance! - Robb
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01-13-2016
01:52 PM
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