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Hi Alan, I have a public account so I don't have a maintenance plan with you all. How do I PM you? I just tried but it said we had to be friends/ connected first. Is there another way to do this? Just don't want to blast my contact information out for all to see.
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01-05-2017
01:28 PM
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Hi Mark, Interesting workaround... So, it's not consistent but it worked to a degree. Here's what happened: 1) Hit the disabled save button, turning the title red. When I added a "." to the end of the title, it allowed me to save that one change! The "Save" button remains enabled at that point. 2) I then added a test photo, and it allowed me to save. I deleted the same test photo, and it allowed me to save. 3) I tried to erase the "." at the end of the title, but the save button no longer works. But now I have a bigger problem - two of my three tabs have lost ALL the photos and descriptions. HELP. I hope there's a way to find it, because this has been days of work... Thanks in advance.
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01-03-2017
04:53 PM
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Hi Mark, I appreciate your response! I am still dealing with this issue, unfortunately. I have tried both Google Chrome and Firefox. And, I am using a PC. I also just tried it on a Mac, and it also isn't allowing me to save either. The top left of the screen says that I am currently in "ShortlistBuilderBeta." The save button continues to be greyed out, with the crossed out circle appearing when I hover on it. Also, when I click on the save button, it highlights the title of my StoryMap in red. Hope this helps diagnose the problem. Best, Brittany
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01-03-2017
02:04 PM
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I have been working on a Storymap Shortlist for the past week; today I suddenly am unable to save any changes or edits to my Storymap (it is currently still a private storymap and has not yet been shared). Up until this point, I have been able to save new photos, edits to descriptions, etc. without any issue. Now when I make changes, the "save" button is greyed out, and when I hover the mouse over it, there's a red crossed out circle that appears. Any help would be greatly appreciated.
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01-01-2017
11:06 PM
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