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Hello, I'm hoping to save excel spreadsheets as attachments in collector using an iPad. When I go to attach and select "Choose From Library" the folders visible are only photo related. Is there a location I can save the excel so that the Collector App can see it? The iPad is running iOS 9.3.5 and Collector 10.4.0. Thanks in advance! Emily
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09-07-2016
11:28 AM
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Hi Katie, I started an edit session and they did not appear right away which is why I thought they weren't working. I left it for a few minutes though and they became available. I'm able to see and resolve the conflicts. Thanks for your help! Cheers, Emily
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08-09-2016
08:15 AM
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Hello, I have a fully versioned SDE GDB on SQL Server which is being used for Collector for ArcGIS. I'm trying to reconcile the Collector created versions to the default version but the buttons on the Versioning toolbar are grayed out. I can run the tools from the tool box fine but there are attribute conflicts I would like to reconcile manually and I'm not sure how else to view them. I have an advanced license of ArcMap. Any help greatly appreciated!! Emily
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08-08-2016
04:07 PM
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Hi Peter, Still no luck but thanks for your help!! Cheers, Emily
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04-08-2016
08:28 AM
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1996
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We had tried an eval of GPSComplete after seeing that thread a few weeks ago but still had no luck. Is a full license required for it to work?
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04-05-2016
01:25 PM
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0
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3
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1996
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Hello, We recently updated a toughpad to windows 10 and installed Collector. When we have WiFi or mobile data connection Collector is able to find our location easily but once we leave that there is no location. The toughpad used to work fine with ArcPad so has a working GPS unit. Has anyone successfully updated a toughpad to Windows 10 successfully? If so do you have any tips? We tried GPS complete without any luck. Any help greatly appreciated!!
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04-05-2016
09:36 AM
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About 20-30% of the time when attempting to download or sync an offline map using an iPad it fails and says "Cocoa Error 500". The server log also shows two messages. "Invalid xml registry file: c:\program files\arcgis\server\bin\XmlSupport.dat" and "Unable to instantiate class for xml schema type: ArrayOfGPToolInfo". I can't find any information on these specific errors online and am wondering if anyone else has experienced this. If the problem is the invalid xml registry file how would I fix that? Thanks for any insight!!! Emily
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11-02-2015
08:52 AM
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Hi Scott, There are two maps in question which are experiencing the same lag which are referencing different feature classes. The feature classes for both maps share the same gdb on our server, have the same domains and the same symbology. I checked the field names for reserved words and there aren't any as far as I can tell. The only related tables for the data are the attachment tables since each layer has attachments enabled. When either map is downloaded with a smaller study area the submission of a point takes about 5 seconds. When the downloaded map is deleted and the map is edited while connected to WIFI the submission of a point is also ~5 seconds. I created a new service and map for each of the two versions and am experiencing difficulty downloading them with the full study area. I've attempted on multiple devices and the download fails or creates an incomplete map. The first map has 1669 points with 1839 photos attached and the second map has 905 points with 949 photos attached. Some of the layers have many points while some have less than 10. Would it be beneficial to create a separate service and map for each layer to see if a specific layer is causing the issues? Thanks, Emily
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07-08-2015
05:41 PM
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Hi Scott, Sorry for the delayed reply! Here are the answers to your questions. What is the area of interest you selected when downloading the data compared to the full dataset? The area of interest was fairly large since our field crew was going to have limited access to internet and didn't want to sync, delete and download a new area each night. The area is pretty huge. It's ~32,000 km. Is that too large? Also, has the schema of the feature service been changed at all (eg. new fields added, domains updated, etc.)? The schema did change but the service was overwritten and the map was deleted from the iPad and downloaded again to get that update. What are you attempting to do when Collector crashes, is this when the app is opened, when attempting to collect a feature, when syncing, etc? The main issue seems to be a huge lag when submitting a point. Our crew takes 2-4 photos per feature and to submit that point to be stored on the device takes ~3 minutes when I try in the office. The app had also crashed upon opening. In the office I caused it to crash through the measure tool. Does the same behavior exist on other iPads when downloading the data to edit in a disconnected environment? It's been replicated on an iPad in the field as well as in two different offices. The iPad takes photos which are ~2 - 2.5mb. Could photo size be problem? I can't find a way to take lower resolution photos with an iPad. Are there any ways to optimize the project to speed it up to prevent lag? Cheers, Emily
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07-07-2015
12:14 PM
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5
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Hello, One of our field crews is experiencing frequent crashing of the collector app on the iPad and also lots of lagging. The iPad is iOS 8.3 and is up to date and the service has about 2500 points with 290 attachments. There's about 50gb of space available on the iPad so I don't think it's a storage space issue and it works fine in other iPads and in a connected environment. We're using ArcMap 10.2.2, ArcGIS server 10.2.2 and SQL Express 2008 R2 to store our enterprise geodatabases. If anyone has any tips or solutions it would be greatly appreciated! Cheers, Emily
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06-26-2015
10:56 AM
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7
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Hi Jeff, I moved the index layer to a geodatabase and that did the trick. Thanks for your help!! Cheers, Emily
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04-25-2014
08:41 AM
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Hi Jeff, That unfortunately has the same result as the text box without the empty string text. Thanks though!! Emily
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04-23-2014
03:08 PM
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316
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Hello! I'm trying to add dynamic to show the neighbors of the current map sheet in a data driven map book. The preStr tag is showing up even when the attribute is empty because that sheet has no neighbors in that direction. If there is no preStr tag the text box also no longer displays [empty] and becomes really hard to find. Below is an example of the text box contents. Has any one else had this issue? <dyn type="page" property="attribute" field="NewName_E" domainlookup="true" preStr="See Map "/>
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04-17-2014
07:50 AM
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425
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Hello, I'm using a Panasonic Toughpad running Windows 8 with Arcpad 10.2. I have form for data collection which has fields for collecting photos. When I click the box to launch the camera it is launching the webcam on the front of the tablet instead of the better camera on the back. I can't figure out where to specify which camera, anyone else have similar issues?? Thanks, Emily
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03-10-2014
12:14 PM
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Hello, I have some 3D line files I'm trying to view in Explorer Desktop which also have saved layer files associated with them. When I open the layer for the file it all appears fine in 2D and 3D. When I drag in the shapefile I get no error but in the 2D viewer the line doesn't appear. All layers and shapefiles appear fine in the 3D viewer. I'm just concerned it means there is an error in the shapefile. Any help appreciated 🙂 Emily
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01-13-2014
10:26 AM
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