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- About GaryLyon
GaryLyon
New Contributor II
since
06-17-2016
11-11-2020
6
Posts created
1
Kudos given
1
Solutions
2
Kudos received
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My Ideas
(0 Idea Submissions)Latest Contributions by GaryLyon
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My Esri Case Number was #01880261, but I don't know if it was turned into a bug report.
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02-08-2017
12:53 PM
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To update everyone, our desktop support folks figured it out. Turns out it the Windows Credential Manager had to be cleared and Collector reinstalled. Very odd that if it was an issue with Collector using an old password, why would it return "You are not connected to the internet" as the error message? Something for the Collector developer team to think about I guess. Thanks to all for the assist. Log this for your Surface Pro users.
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02-03-2017
06:36 AM
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Existing login. Have had Collector on my Surface Pro for about 6 months.
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01-27-2017
07:49 AM
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Tried it at home on my WiFi and Collector wouldn't even get to the point where it would ask me if I wanted to sign in. I'm suspecting there may be some security on my Surface Pro that is limiting how I connect to the Internet. As to HTTP or HTTPS...does collector use port 80 or another port?
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01-27-2017
07:47 AM
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I am operating Collector on a Surface Pro 3 with Windows 10. When I attempt to start Collector and log into AGOL (docked and undocked) I get the message "You are not connected to the internet". Yet, I can access the internet through my browser without any problems. Can anyone tell me the TCP port(s) Collector uses, or anything else that may help me figure this out? Thanks in advance.
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01-25-2017
09:47 AM
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Running Collector on a Windows 10 Surface Pro and using NetMotion to access Internet, which I can connect to through my browser. Any ideas?
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01-10-2017
01:47 PM
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My kudoed posts
| Title | Kudos | Posted |
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| 2 | 01-25-2017 09:47 AM |
Activity Feed
- Got a Kudo for Collector message "You are not connected to the internet". 04-19-2017 06:11 AM
- Posted Re: Collector message "You are not connected to the internet" on ArcGIS Collector Questions. 02-08-2017 12:53 PM
- Posted Re: Collector message "You are not connected to the internet" on ArcGIS Collector Questions. 02-03-2017 06:36 AM
- Kudoed Re: Collector message "You are not connected to the internet" for AdamZiegler1. 02-03-2017 06:31 AM
- Posted Re: Collector message "You are not connected to the internet" on ArcGIS Collector Questions. 01-27-2017 07:49 AM
- Posted Re: Collector message "You are not connected to the internet" on ArcGIS Collector Questions. 01-27-2017 07:47 AM
- Got a Kudo for Collector message "You are not connected to the internet". 01-27-2017 07:25 AM
- Posted Collector message "You are not connected to the internet" on ArcGIS Collector Questions. 01-25-2017 09:47 AM
- Posted Can't access Internet when attempting to log in to AGOL from Collector on ArcGIS Collector Questions. 01-10-2017 01:47 PM
- Tagged Can't access Internet when attempting to log in to AGOL from Collector on ArcGIS Collector Questions. 01-10-2017 01:47 PM
- Tagged Can't access Internet when attempting to log in to AGOL from Collector on ArcGIS Collector Questions. 01-10-2017 01:47 PM
- Tagged Can't access Internet when attempting to log in to AGOL from Collector on ArcGIS Collector Questions. 01-10-2017 01:47 PM
- Tagged Can't access Internet when attempting to log in to AGOL from Collector on ArcGIS Collector Questions. 01-10-2017 01:47 PM
- Tagged Can't access Internet when attempting to log in to AGOL from Collector on ArcGIS Collector Questions. 01-10-2017 01:47 PM
Contact Me
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| Date Last Visited |
11-11-2020
02:25 AM
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