Latest Contributions by RossGarland2

‎07-17-2017

Dan, We haven't tried to sync less than 80 records. The data is collected in one day, so is synced at the end of the day. The data is new records in a table (related records in a table) with images. It's with a strong WiFi connection.

‎07-12-2017

Dan, We're using hosted feature services on ArcGIS Online and syncing over WiFi with the most up-to-date iOS. We're not making any changes to the feature service while the map is downloaded offline. Once the data is removed, the map will sync data afterwards, but this problem persists. It would only appear that the problem only happens when we have large volumes of data to sync. We have around 80 records that are synced at 1 time.

‎07-06-2017

Hello, I've been having an off-line syncing problem with Collector for a few months and I can't figure out the problem! I have a contractor who periodically inspects 90 of my assets every 2 weeks using Collector. This has been set up using a related table - allowing me to build up an inspection history etc! The area they cover is relatively large and has limited mobile network coverage, so the project has been replicated 4 times to allow him to download higher quality background maps - all of which work from the same layers. Using this technique, a large number of the inspections are saved on the device untilll synced. The majority of records will come through to the cloud and I can view on arcGIS online. However, there is always a problem with syncing (see photographs below) where not all records come through. I get the following error message: sync replica internal error - {C91A286E-7766-46E3-A174-F06B24851F19} Does anyone have any suggestions? The records do come through eventually, however the red numbers on the sync button stay. Thanks! Ross

‎05-22-2017

Hello, I'm running into problems when using Collector on IOS. The app has started to crash and close down when in general use - there doesn't seem to be a common function that causes this. I'm using the app to conduct inspections on watercourse assets and save pictures. Does anyone have any idea why its crashing and is there anything I can do to stop it? Cheers, Ross

‎11-02-2016

I'm having problems exporting a feature layer to a FGDB. I've never had any problems before and my approach hasn't changed at all. I keep getting the following error message "Error exporting data to filegdb format," along with an empty fgdb file. Any help would be appreciated. Cheers, Ross

‎03-22-2016

The photos are taken as an attachment to the feature class, hence why I thought it would consume 2.4 credits per 10MB per month. In this instance, would the photos be charged as data storage, or would that come under the feature service? I have a contingency plan to use Google Photos, which is likely to be blocked within the near future (due to organisational IT restriction....). However, it's not quite ideal considering they're not kept as an attachment. Our preference would be to just store the photographs on AGOL as an attachment to the feature class, but if it's consuming credits at a ridiculous rate, it's not an option.

‎03-22-2016

Morning All, Our organisation plan on using Arc Collector to conduct inspections on our watercourse grilles / trash screens. We've set this up using a related table etc and we're really happy with the output so far! We're keen to use photographs during the inspections. On average, we have about 40 inspections that are done every two weeks. Ideally, a photo should be taken prior to any work and after they've been cleared. Doing some quick calculations, we're going to around 1,000 photos taken throughout the year. I have a huge concern about the amount of credits these photos will take up - assuming that 10MB consumes 2.4 credits per month. Is this the case, or am I wrong here? Is anyone in a similar situation, and how do they manage it? The only work around I can think about is downloaded and deleting all the data on a monthly basis. I'd appreciate some thoughts and opinions on this. Cheers, Ross

‎03-21-2016

I'm trying to make a story map of some data I have on ArcGIS online. I have the map all set up etc, within everything working on the AGOL side of things. I've finished making the story map, and the projection of some of the data keeps on moving. I can't help but feel it could be related to the projection systems, but I also doubt it too.... Any advice would be greatly appreciated.

‎12-01-2015

Feel like I've said this before, but I have another question... We've managed to get this all operational and plan on going live with data collection tomorrow and we've started to move forward and try use the Operational Dashboard. We'd like to move the inspection data (which is the related table) into the Operational Dashboard and have something simple set up for all the non-GIS users to use. We've tried doing this, but we can't seem to see the related table?

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Date Last Visited	‎11-11-2020 02:24 AM

My Ideas

Latest Contributions by RossGarland2

Re: Collector off-line syncing

Re: Collector off-line syncing

Collector off-line syncing

Collector keeps crashing on IOS

Problems exporting to FGDB

Re: ArcGIS Online Photo Size

ArcGIS Online Photo Size

ArcGIS Story Map 'Projection Issue'

Re: Arc Collector as an asset management tool

Re: Collector off-line syncing