Latest Contributions by EyadHammad

Hi Domenico Ciavarella, the Jason file is: { "type": "FILESYSTEM" "connectionString": "\\\\sitehost\\config-store" "class": "com.esri.arcgis.discovery.admin.store.file.FSConfigStore" } the XML file: <?xml version="1.0" encoding="UTF-8" standalone= "no"?> <DOCTYPE properties SYSTEM "http://java.sun.com/dtd/properties.dtd"> <properties> <comment> Configuration Store Connection Information </comment> <entry key="status">Ready</entry> <entry key="type">FILESYSTEM</entry> <entry key="connectionString">\\ourpath\ourpath\config-store</entry> <entry key="class">com.esri.arcgis.discovery.admin.store.file.FSConfigStore</entry> yes, ArcGIS server Windows service is setup in the cluster failover manager. i was rebuilding the environment the last couple of days and i did the following: re-installed arcgis server on Node A, create new site re-point folders to SAN storage, share the folders and add ArcGIS server domain account with full permissions copy security folder only from previous site to maintain users and roles etc.. publish services so our system is up and running. on node B, install arcgis server , Join existing site joined to site on Node A , join successful however, when i failover from node A to node B, services no longer run what am i doing wrong ? ... View more

when i point the second node to the shared configuration folder, it recognizes that the Config-Store was part of another site and prevents pointing to it ... View more

can you please elaborate more on how to make two arcgis servers on two machines active/passive share the same configuration files on SAN storage? i created a site on active node A then made the configuration directories on SAN instead of local D drive i failed over to node B so now the SAN resources are accessible on node B ArcGIS server wont start as it seems it is expecting something different from what it saw in the configuration files thanks ... View more

Did you by chance apply SP1 to your 10.1 installation recently?  Before performing the re-installation, please check the Windows Firewall on your server and client to see if it might be running along with any other anti-virus software that could be blocking the 6080 and 6443 ports.  You may need to temporarily disable them to see if this does the trick; if so, you can create a focused rule for the ports you need.  Also, what happens when you log directly into the server and attempt to request the same URLs from a browser locally? Thanks for your reply we did that. In addition, we added the programs in inbound exceptions for Windows firewall for B. ArcGISServer.exe    <Install>\ArcGIS\Server\framework\etc\service\bin\ArcGISServer.exe C. ArcSOC.exe                <Install>\ArcGIS\Server\bin\ArcSOC.exe D. javaw.exe              <Install>\ArcGIS\Server\framework\runtime\jre\bin\javaw.exe E. rmid.exe                 <Install>\ArcGIS\Server\framework\runtime\jre\bin\rmid.exe however, we were unable to get AGS back our last resort is to cleanup all and do a new installation, and publish again all of our services. regards, ... View more

I believe that the HTTP Only, HTTP and HTTPS, and HTTPS Only settings for the protocol under Security --> Config in AGS Manager pertain to the web adaptor, so altering the value as you mentioned should not cause the issue especially since you said that no web adaptor had been configured and your URL requests use a port number.  Based on the info you provided, I would suspect the importing of another security certificate to be the culprit for the time being.  It sounds like SSL was working just fine for you initially.  A few things to try and/or consider first... Did you import a CA-signed certificate to replace the default self-signed certificate in AGS?  If so, did you use the importRootorImmediate option or the importExistingServerCertificate option?  If it's a CA-signed certificate, take a look at the certification path properties for that certificate and verify that all of the certs in the path (i.e., the root cert, any intermediary certs, and the cert itself) exist in the Trusted Root Certification Authority on the AGS machine.  You'll know if all of them are trusted when you view the certification path properties depending on whether or not a red X appears next to any of them.  Alternatively, if you need to "clear out" any changes you made regarding the security certificates to get things back to normal per se, you MIGHT be able to try the following: 1. On the server, go to C:\arcgisserver\config-store\machines and open the <servername>.json file (assumes AGS was installed at C:\arcgisserver) using Notepad or Notepad++.  Make a backup of the file in the same directory, first.  2. In that file, find the section with "webServerCertificateAlias" and change the value after the colon to be exactly selfsignedcertificate surrounded by double quotes just as you see with the current value.  If it's already set to this value, then more than likely you did not try to import a CA-signed certificate into AGS and this most likely isn't your issue.  3. Save the file and then re-start the ArcGIS for Server Windows service.  4. After about a minute following restart of the service in #3 above, try re-requesting the URLs you mentioned to see if the behavior is different.  If so, then refer back to the second paragraph of my reply and make sure that, if using a CA-signed certificate, you follow the proper steps to ensure it is trusted on the AGS machine along with any of its intermediary and root certs.  If not, then revert back to the backup file created in #1 above and restart the AGS service again since this probably isn't the correct issue and associated fix. hey there, i followed the steps but no luck. i have a CA-Signed certificate generated outside of AGS. there seem to be something fishy in this area but i can't put my fingers on it. i'll have to re-install maintaining the current folders as they have all of our published services and hopefully it would work thanks ... View more

Hey there, thanks for the tip. i'll try to do that and hope it works Hey there, This suggested fix did not work. ... View more

In the config store under the security folder, you have to make changes in the json file. Stop the Arcgis server service from the windows services panel and set the ssl enabled= false in this json configuration file.. Hey there, thanks for the tip. i'll try to do that and hope it works ... View more

I believe that the HTTP Only, HTTP and HTTPS, and HTTPS Only settings for the protocol under Security --> Config in AGS Manager pertain to the web adaptor, so altering the value as you mentioned should not cause the issue especially since you said that no web adaptor had been configured and your URL requests use a port number.  Based on the info you provided, I would suspect the importing of another security certificate to be the culprit for the time being.  It sounds like SSL was working just fine for you initially.  A few things to try and/or consider first... Did you import a CA-signed certificate to replace the default self-signed certificate in AGS?  If so, did you use the importRootorImmediate option or the importExistingServerCertificate option?  If it's a CA-signed certificate, take a look at the certification path properties for that certificate and verify that all of the certs in the path (i.e., the root cert, any intermediary certs, and the cert itself) exist in the Trusted Root Certification Authority on the AGS machine.  You'll know if all of them are trusted when you view the certification path properties depending on whether or not a red X appears next to any of them.  Alternatively, if you need to "clear out" any changes you made regarding the security certificates to get things back to normal per se, you MIGHT be able to try the following: 1. On the server, go to C:\arcgisserver\config-store\machines and open the <servername>.json file (assumes AGS was installed at C:\arcgisserver) using Notepad or Notepad++.  Make a backup of the file in the same directory, first.  2. In that file, find the section with "webServerCertificateAlias" and change the value after the colon to be exactly selfsignedcertificate surrounded by double quotes just as you see with the current value.  If it's already set to this value, then more than likely you did not try to import a CA-signed certificate into AGS and this most likely isn't your issue.  3. Save the file and then re-start the ArcGIS for Server Windows service.  4. After about a minute following restart of the service in #3 above, try re-requesting the URLs you mentioned to see if the behavior is different.  If so, then refer back to the second paragraph of my reply and make sure that, if using a CA-signed certificate, you follow the proper steps to ensure it is trusted on the AGS machine along with any of its intermediary and root certs.  If not, then revert back to the backup file created in #1 above and restart the AGS service again since this probably isn't the correct issue and associated fix. i appreciate your effort you are right, as i am trying to remember what could have been the cause, yes everything collapsed after i imported a CA-Signed certificate. i did not replace the existing sefl-signed default certificate. i just imported an additional one that was previousely generated and signed by our coportate CA authority. i have been reading about this issue and found out post saying you cannot import a certificate created outside ArcGIS server in 10.1 and this might be different for 10.2 .. our ultimate goal is to have all our services secured and delivered to our proponents in in HTTPS. i'll follow your steps and hopefully i can get the instance up and running again thanks again ... View more

I would search through all the ArcGIS Server configuration files for the one which stores this setting and try updating that. Another alternative is to clean ArcGIS Server off the machine and reinstall it.  By clean, I mean that you uninstall it and manually remove any files related to it from the file system.  Just uninstalling the software is typically insufficient. If you have backups then another alternative is to roll the server back to a point before you made these changes. Of course, as pointed out by Randall, support services is another option for you. our local ESRI distributer recommended a re-installation .. i am somewhat hesitant to go through that as i would like to know first what caused and how to avoid this in the future .. its a good idea to seach for SSL saved configuration .. i'm planning to do that shortly unfortunately, we don't have ArcGIS Server backups .. otherwise, it would have been an easy recovery. i am planning to do that backup in the future. thanks ... View more

Esri support services should be able to help you get your site back to allowing a connection on 6080 (http). It's best to test with both http and https enabled before switching to https only to verify that the SSL certificate will work with ArcGIS Server. Thanks, i opened a channel with local ESRI distributer and hopefully they can help in this regard ... View more

i forgot to mention that i checked the service for ArcGIS server and confirmed it is running. i even restarted the service several times and restarted the host server with no luck. ... View more