Latest Contributions by JayChen

Yes. This should be on inferencing side. ... View more

Supporting multiple GPUs on your raster analytics node within your raster analytics site is not fully supported for all models yet. `Utilization of multiple GPUs per server node is applicable to some deep learning model configurations predefined in ArcGIS. They include Tensorflow (ObjectDetectionAPI and DeepLab), Keras (MaskRCNN), and PyTorch.` For supported models, yes the job can be distributed to multiple GPUs on your RA node if there are multiple GPUs available and the Max instances per machine for RA services are set to be more than 1. ... View more

Hi Saranya, We are working with Python API team on this, starting with supporting multiple GPUs on a single image server node for some of the model types. Unfortunately we don't yet have a clear timeline when this will be available for most of the model types. We do undertsdand that this is essential for some of the customers, especially when it goes to the model training. Once it becomes available, the Deep Learning Studio will natually support it too. Thank you for your patience. -Jay ... View more

Simon - I have no other suggestions at this point of time unless we can reproduce it in house. Let us know if the update of the pb.hba file solved your problem. That's the same fix for the multiple node server joining issue. ... View more

Hi Tilmann, Ortho Maker leverages the same camera library as ArcGIS Pro, so I wonder if you have tried the same dataset with Pro and if that worked out. DJI drones are included in the camera library but so do a lot of other drone camera models. If the camera model in your case is in the camera library, Ortho Maker should be able to find it from your exif info. Otherwise, it will give you the opportunity to edit the camera information by providing focal length, pixel size, columns and rows (these four parameters are required). Let me know what camera model you are using and I can possibly check for you. Or, if you have a sample drone image that can share to me, I can try it out in Ortho Maker and see if there is any bug in the app. Thanks, -Jay ... View more

Hi Andy, Yes what Carol and Kylie mentioned above is still the solution for fixing the white map issue in ops dashboard app. All you need to do is: 1. Follow the steps Kylie mentioned above to locate the OperationsDashboard.exe.config file on your computer and open it in a text editor. 2. Follow Carol's reply above to add the following key to this file. It should be placed at the same level as other keys in the config file <add key="useAcceleratedDisplay" value="false" /> ... View more

You are welcome TA. I am working with Operations Dashboard team so not really an expert on web app builder. But I have forwarded your question to WAB team so hopefully somebody will respond to your question soon. Have a good one! ... View more

Hi Mike, Can you give a bit more details on this issue? So summary widget doesn't work in both cases (total centerline/lane miles from entire network, and from a queried result)? It's probably easier to trouble-shoot the issue with your data. Is it possible to share your view with me? -Jay ... View more

Hi TA, Ops dashboard won't be able to recognize the widgets built for web app builder. For each of the extensions created for ops dashboard, there should be an associated .json file. This file contains manifest of the extension and this is what the ops dashboard app will be looking for. Can you double-check? -Jay ... View more

Hi Michael, Do you get a chance to watch the traffic using fiddler app? If not, can you give it a try and see if there any request or response that are suspicious? Thanks, -Jay ... View more

Hi Wes, Just want to see if you are looking for chat widget within a single display view inside of windows dashboard app or browser version of dashboard app. Thanks, -Jay ... View more

Hi Mike, Do you mean 7 instances of AGS service or ops dashboard instances? For ops dashboard, you should only see one instance in Task Manager. -Jay ... View more

Hi Mike, I touched base with server team and based upon the information you provided, the map service sounds more like an on-premise ArcGIS Server map service because hosted map service in ArcGIS Online or Portal are typically tile-only services and hence do not have min-max instances. If you can confirm this, I might be able to see if they have any specific suggestions that you can try out for improving performance. Thanks -Jay ... View more