Latest Contributions by jduval

I am also experiencing this while editing a story map.  It was fine a few weeks ago.  This is a problem. ... View more

ESRI Support asked to me to test that as well.  When a user used RDP to remote in, the peformance was 'normal'. When I run Task Manager, I only see my own apps running.  We only have 10 users (clients) on a 16 CPU and 12GB Ram server (new since June 2010).  The CPU usage rarely goes beyond 10%, memory usage is usually around 5GB.  Performance was also extremely slow when only 1 user (administrator) was logged on.  I don't think we are overwhelming our Citrix server... Thanks for your feedback!  Any other suggestions to try? Julie I forgot to post that the performance issue I was experiencing on my setup of ArcGIS 10 running on XenApp 6.0 and Windows Server 2008 Std R2 was resolved. When logging into Citrix, I goto the Preferences tab and then Session Settings.  There is a section for 'Local resources:  Use my Documents and Desktop folder'  This needs to be UNCHECKED. What was happening is that ArcMap would open and look for the default geodb on my local C: across the internet and back - which slowed ArcMap performance tremendously.  This also occured when I opened any tool from ArcToolBox as it automatically points to the same default geodb (regardless if I pointed my project's default somewhere else). Also, to note, any ArcMap 10 that I had opened/created before this issue was resolved, still pointed to my local C:.  I would then have to repoint it to a citrix drive, save, and all would be well. I hope this info saves a lot of headaches for other users out there! Julie Alberta, Canada ... View more

Julie - Is the poor performance on client side systems only? For example, if you can find a way to remote into the Citrix box (Win2k8) using RDP, do you find the performance remains slow? Also, running Task Manager on the Citrix box, how many ArcMap.exe's do you see running? ArcMap is a pretty hefty product it is quite easy to overwhelm a Citrix server with only a few clients. ESRI Support asked to me to test that as well.  When a user used RDP to remote in, the peformance was 'normal'. When I run Task Manager, I only see my own apps running.  We only have 10 users (clients) on a 16 CPU and 12GB Ram server (new since June 2010).  The CPU usage rarely goes beyond 10%, memory usage is usually around 5GB.  Performance was also extremely slow when only 1 user (administrator) was logged on.  I don't think we are overwhelming our Citrix server... Thanks for your feedback!  Any other suggestions to try? Julie ... View more

We are in the process of doing the same thing with ArcGIS 10.  We are putting it on a Citrix6 Farm on Server 2008 R2 servers. To solve the printing issue, we have created a print server that is in the data center that is local to our Citrix farms.  This allows the print jobs to off load the terminal servers quickly.  When then have the print servers print directly to the local/network printers inthe various offices directly across the WAN.  In our testing phase this is what yielded us the best results for printing. Still, I was hoping there would be others with a Citrix 6 and ArcMap 10 environment that I could do more reading on so I can know how to optimize my Citrix installation to get the best performance for my environment. Hi ahixson, we are now running ArcGIS10 on XenApp6 running on Win Server 2008 R2 Std.  ArcMap is very slow in performance - it sometimes takes up to 10 minutes just to add a data layer.  Have you experienced abnormally slow performance?  I have contacted ESRI support and it looks to be a Ctirix issue.  I'm hoping ESRI will pursue this since I keep getting told that ESRI support ArcGIS 10 on Citrix. Julie ... View more

Hi, we haven't installed ArcGIS10 on the Citrix Environment yet, so I have not actually tested whether the borrowing would work or not.  The IT managing our Citrix servers wanted me to investigate whether the license borrowing would work.  ESRI Support said that my local desktop must be able to connect to the license manager. My local desktop cannot connect to the Citrix server that is acting as the license manager.  I connect to the Citrix servers via an internet portal. What happens when I borrow a license?  Does it create a license file?  If my Citrix desktop borrowed the license, would I be able to copy it to my local desktop and use it? I'm hoping to implement ArcGIS10 within the next week - I will keep you posted. Julie ... View more

We have moved to XenApp 6.0 in June 2010 and currently using 9.3 SP1.  We want to move to ArcGIS 10.0 but am waiting to hear from ESRI if it has been tested/supported in this kind of Citrix Environment (OS is Windows Server 2008 SR2 64-bit).  We currently only have 11 GIS users which are the only users on this server.  Performance-wise, it's good for mapping and general analysis.  I find it slow on editing and the help menu has issues (can't access from programs). I found out today that because the license server is on Citrix, our local desktops/laptops won't be able to borrow (in ArcGIS 10) any licenses because it cannot directly connect to the license server. (The Citrix farm is in another city)  This is a big drawback for us as we have users that go out in the field where there is no cellphone/internet coverage. I'm interested in the comments in this thread... Julie ... View more