Latest Contributions by LeeBrinton

This is typically something we allow within apps, mostly storymaps and configurable apps and some custom web app development. I don't think it's possible to call out a specific object in a Building Scene Layer with the use of URL parameters. I can only speak to the COTS products, not the APIs.  ... View more

Hi Jill, Are you using the Local Government 3D Basemap tools? If so, I think the first issue is that your XY unit might be in meters, and the tool set assumes foot. If this is the case you will need to set any of the parameters that are based on area or cell size to reflect that. For example, one of the tools for calculating roof form asks for a "Minimum Flat Roof Area" this is 250 by default. If your XY units are in meters then you want this value to be closer to 23. The same can be said for the other parameters in this step for i.e. "Min Slope Roof Area". Also watch out for the vertical units, if your Z units are meters or feet you might need to do a similar conversion.  The second possible issue you could be seeing, and I am only speculating. Are you extruding the footprints to a Z value before you run the "3D Enable Buildings" step? If so then I think you would run into a weird issue where the rule package that's assigned could be confused because it assumes a flat polygon as the input.  All of this is based on my assumption that you're using the Local Gov 3D Basemap solution. If you're using another toolset just let me know.  LB ... View more

We now have training offered from Esri Ed Services, check out the links below: Esri Training | Building 3D Cities Using Esri CityEngine In addition, Esri offers a CityEngine Jumpstart, the jumpstart will train you and your coworkers in CityEngine with your own data. If you have questions about this just shoot me a message. ... View more

I just chatted with one of the Collector people and I don't think this is the bug I mentioned in my last reply. Did you have any luck reaching out to Support? I think they may need to chat with you on this to see the Server setup, iPad interactions, and possibly the ArcGIS Online settings. I wish I could be of more help here. ... View more

Hi Jade, I actually think this is a known bug specific to that version of iOS that was discovered right around the time of our conversation. I didn't put two and two together until you mentioned in this last message, so I will need to check with some folks here to see if that is the case. I will check back with more information as soon as I can, sorry about the inconvenience.  Stay tuned. ... View more

If that doesn't work for you it may be worth reaching out to Tech Support to see if someone can help you. Sorry I couldn't be of more use. ... View more

A simpler thing to check would also be the sharing options. Make sure the web map and feature layer have the same sharing setting defined. It' possible the web map could be shared to a group that the feature layer hasn't been shared to. This is also a really odd question, are you using a touch screen Windows 8 operating system? There was an issue where sharing in ArcGIS Online wouldn't propagate to all layers equally, from the web map to feature layers, when the user was on Win8 touch screen. I ran into this myself a few months ago... If the layers are not shared to the same level as the web map then that could be why we do not see the layers in Collector. ... View more

Oone thought could be back from when you mentioned that you were using Portal. Is the Portal set to SSL? If so then you will need to publish the services with SSL capability too, otherwise layers wont show. Are you able to share the service? Another thing, try logging into ArcGIS Online Assistant, once you have logged in you will see that near the top it will ask "I want to..." Select "View an item in JSON" and select the web map that is giving us an issue. With this open, look for the layers that we want to show in the map in Collector. If they do not show in the JSON then the layers may not be saving properly in web map. ... View more

So you cannot see the webmap in Collector? ... View more

mmmmm, I am thinking it could be one of a few things. First, and maybe the simplest, on the iOS device, make sure map isn't set to offline. If it is, then maybe the new service isn't being sent through. Second, check to see if the service is looking for "localhost" or the real server URL. Lastly, I am curious to know if you're making a new web map for the service that is created by Server 10.3? ... View more

Hi Jade, Out of curiosity, from the mobile device that you are using Collector on, can you see the rest end point of the feature service that you have created in 10.3? Thanks, ... View more

It might be good to check to see if you have logged in as the same user. It sounds like the user that is logged in on Android has only permission to edit features that they create, which is a setting in ArcGIS Online. When you create a new feature in the iOS, can you then edit that same feature on the same devise? There isn't a method for ArcGIS Online to control types of mobile devices that can edit, it comes down the user permission. So one user could have the ability to edit and another could not. ... View more