POST
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Sorry, but I haven't received such letter. Need to to contact support service?
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03-17-2017
04:02 AM
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1
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12
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957
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POST
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On website http://www.esri.com/software/arcgis/arcgis-for-personal-use fulfilling every item made a deal to purchase presonal license and paid for it. Got in my mail confirmation of payment. After received a letter referring to my.esri for further activation, where he received the activation file ArcGIS Desktop 10.1-10.5, which is activated and works well. More I received no links or activation. Therefore, after the installation and attempts to activate ArcGIS PRO response I got. "Public Account user cannot access this application ArcGIS Pro" So I had to ask for help. As a result, have found that I can not access My Organization at http://www.arcgis.com/home/index.html, so I can not access to ArcGIS Pro.
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03-17-2017
02:17 AM
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1
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14
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997
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POST
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So I turned to the regional office of the support (I live in Ukraine). They reported that they can not solve this issue because there is no access to my account. The reason is that I bought a license directly on the site. In representation advised to refer to the main support center. I am here just do not understand where to write.
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03-16-2017
03:34 PM
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0
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16
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997
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POST
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Thank you for your detailed explanation. I registered as a result did not receive such access. How to apply for support on this issue?
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03-16-2017
03:27 PM
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0
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1
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2005
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POST
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I understand, but when installed, the information I did not create the site. Perhaps it is automatically created?
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03-16-2017
03:21 PM
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0
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0
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997
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POST
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Grateful for your advice. Now I understand, but the problem is that the tab is missing after authorization. What to do in this case? When purchasing a license, I did not get a link to additional registration for ArcGIS Online. You may need to contact somewhere in obtaining such rights?
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03-16-2017
06:18 AM
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0
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6
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2005
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POST
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Many thanks for the answer. But I can not find a tab or link to license or right to access ArcGis Pro at My ESRi, although the license file to the ArcGIS desktop 10.2 - 10.5 and I formed using such operation for ArcGIS Pro I can not do. How to solve this problem?
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03-15-2017
06:50 AM
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1
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12
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2005
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POST
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How authorize ArcGIS Pro 1.3 personal use, the site My ESRI under no such authorization functions (although ArcGIS Desktop 10.4 is such an opportunity, and it works fine). How can I authorize ArcGIS pro through ArcGIS Online?
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03-15-2017
05:30 AM
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1
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35
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19093
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POST
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I have a problem with the authority ArcGIS Pro, but I am licensed to the Personal user for ArcGIS. Problem login ArcGIS Pro "Public Account cannot access this application". How to fix it?
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01-30-2017
07:19 AM
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0
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1
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1283
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Title | Kudos | Posted |
---|---|---|
1 | 03-17-2017 02:17 AM | |
1 | 03-17-2017 04:02 AM | |
1 | 03-15-2017 06:50 AM | |
1 | 03-15-2017 05:30 AM |
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