We are suddenly unable to Add data in ArcMap or browse to a directory in ArcCatalog. When we click on Add Data... button in ArcMap there is nothing in the Look in: drop down menu. I tried adding new directory path, but that doesn't do anything. If I keep trying over and over it crashes ArcMap. In ArcCatalog when I try to browse to a directory it crashes ArcCatalog. We are getting the same error message. We run ArcGIS for Desktop 10.2.1 (version 10.2.1.3497) and ArcFM Desktop 10.2.1c SP1 (build 3445). The entire organization recently upgraded to MS Office 2016 and since then ArcMap / ArcFM Desktop users have browsing / crashing issues. We also can't add/view .xlsx files to ArcMap / ArcCatalog. It all seems to be related to MS Office 2016 Upgrade. I currently have an open case with ESRI Canada # 02168552. Does anyone else have similar issue?
... View more