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Thanks for your work on this, Stephen. I stripped the exif data and still had the same problem (although I'm not sure what you meant by "rotating the photos as before"). I did finally find a workaround: open in Photoshop and save as PNG. I hope that the issue can be resolved in the next release of the app.
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07-17-2017
11:28 AM
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Thanks for the response. The photo is below, and, as you can see, is in portrait orientation. The EXIF data lists the width as the smaller dimension and the height as the larger dimension. I have tried opening it with Adobe Photoshop Express, Photoshop CC 2015.5, the Windows Photo viewer, and Paint, and all of them open the image in portrait orientation. I took the photo with the native camera app on my LG G4 Android smartphone. The image was automatically synced to Google Photos and then I downloaded it from there to my Windows 10 Pro laptop. I've tried it with one other portrait photo with the same results. Any thoughts?
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07-17-2017
06:13 AM
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I am having the same issue in my Story Map Journal (inserting image into story sidebar) and see no evidence that it's caused by my phone or computer. The image is portrait on my phone, online on Google Photos, and in the Windows photo viewer after downloading the file. The dimensions in the metadata list the small number (width) first and large number (height) second. In landscape format images, the numbers are reversed. As soon as I upload it to the Story Map, it is always landscape with no option to change it. If I rotate it 90 degrees with computer software to try to compensate and save/upload again it, it stays rotated to the right after upload. I can't see how this could be caused by anything other than the Story Map interface. Any ideas?
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07-13-2017
10:11 AM
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