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Thanks for the suggestions. I tried running as administrator (and changing ARCTMPDIR) but still crashes. It does appear to be a program-wide problem. I now cannot get the point density tool to work anymore either. I have submitted a support request. I'll let you know if anything comes of it. Thanks for all your help! --Erica
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11-20-2012
10:27 AM
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So I just tried all the geoprocessing tools and none work. That is: Buffer, Clip, Intersect, Merge, and Dissolve all cause immediate program crashes. Have any ideas what could take out all of those tools at once? Best, --Erica
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11-19-2012
03:21 PM
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Yeah, I agree that this *should* work. But unfortunately, it still doesn't. Since it works fine for you (and I've used the buffer tool on other machines before that had no problem), then it must be something to do with my installation. I tried Curtis' suggestion of changing the starting location, but also no dice. Perhaps it's linked to the fact that the check geometry tool also doesn't work. I don't need a special extension in order to use these tools, do I? I just have the normal install plus the spatial analyst extension. This is very frustrating. I've already tried reinstalling, and I still have this problem. Is there a way to see a log file of the error? Basically, right now I hit "o.k." and the program closes. Perhaps with more detailed error info it could be easier to diagnose? Anyways, thanks for your suggestions on this problem. --Erica
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11-19-2012
03:15 PM
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Thanks for the reply. I'll try to answer all the questions. 1) I'm not sure which tool I'm using. I access it through Geoprocessing -> Buffer. 2) I've tried this with many different settings. For example, 3 decimal degrees, 50 km, 100 m, etc. 3) Trying to use the check geometry tool also crashes the program instantaneously. 4) I've tried this with many files and projections. For example, a custom Albers Equal Area projection, NAD 27, etc. 5) I've tried many things. The extents range from a few 100 meters at a very local scale to continental wide lines. Specifically, I've attached a sample project file (NAD 83) and shapefile of a simple line that I drew. It crashes each time I try creating a buffer of say 100 km. The Side Type = FULL, End Type = ROUND, Dissolve Type = NONE.
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11-19-2012
12:16 PM
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I am trying to create a simple buffer around a polyline using the buffer tool in ArcMap 10.1. Literally, after clicking o.k. ArcMap crashes (I get the "Please tell ESRI about this problem" dialog box every single time). I have tried any number of different polyline inputs and project files and crashes result after attempting to use this tool each time. As far as I can tell, nothing happens after clicking o.k. other than the program ending (no processing info in the lower right hand corner, no error messages, nothing). The program crash is near instantaneous. I am running Windows 7 Ultimate, ArcGIS 10.1 for Desktop Advanced (ArcInfo) Single Use license (I'm within the 60-day trial period). I have tried repairing the installation, and even uninstalling and then reinstalling. Nothing worked. Any suggestions would be appreciated. You can imagine how little work can happen when you can't buffer anything!
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11-19-2012
11:08 AM
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