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Hi, Good day all ! Need your inputs/comments in troubleshooting an issue while applying edits on feature layer using editor widget using ArcGIS Editor Widget (3.10). The code which we used was working fine until last month and suddenly it stopped working recently. Please find below the problem description and troubleshooting steps which we performed. Problem description: Unable to perform edits on feature layer using editor widget from web map application. We are using default esri editor widget (3.19) and the version of ArcGIS is 10.5. There is no code error since it was a working code and no compile error as well. The issue is at the time of double clicking and closing the edit operation. We have traced the network traffic using browser and able to get the request body as an encrypted JSON string which is valid, however the response body displays "Unable to complete operation. No edits ('adds', 'updates' or 'deletes') were specified". By default feature service should allow edits on the layer, but it is not behaving like that now! Troubleshooting steps: Verified the feature service whether CRUD operation is enabled and confirmed the same. Analysed whether the map document is valid and found no issue Debugged the code and found that it is valid code Used browser F12 to debug the events fired and confirmed that there is no console error log or other logs. Traced the network using browser tool and confirmed that the new edited geometry is parsed properly and sent to ?applyedits methods on the feature service. Tried testing using single feature layer instead of multiple feature layers and the issue is same - Unable to save/apply the edits Tried versioning the data too (which is not required), but still issue persists Code: Error: Findings: After thorough investigation I decided to check the POC which we showcased to the users earlier and found that it too fails to save the edits in feature layer. So I decided to look on the windows patch level updates. The recent patch which got installed was Windows Patch (KB4512517) on Aug19. Hence, I selected a different server without this patch and tried publishing my feature service in that server and consumed in my web application. Surprisingly, in my first attempt the edit operation successfully completed without any error !!! I am still unclear whether this windows latest patch is causing the issue. Hence, I decided to enable all server level logs in my ArcGIS Manager and didn't get any logs apart from the INFO request. Next step: I am now trying to find how internally the Feature service is working to save the edits on feature layer. I am trying to figure out all log level information where it logs the sequence of events starting from Request received, processing, completed etc... Unfortunately, I am not able to enable and see all events which are happening in the back end inside my ArcGIS Server while serving the request. Could you any one share your thoughts/suggestion in the case on how I can trouble shoot further. Regards, ~Paul
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08-22-2019
09:47 PM
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Hi, As part of upgrade project, I am upgrading one of the web application from ArcGIS 9.3 to ArcGIS 10.4 version and found that the .setLayerDefinitions method is not working which will display one of line network data. The mxd was created with the definition query to not to display any line data during the map load, however - when user selects any of the line network data it has to re-apply the definition query and set the layer definitions in order to display that particular line network data to the available extent. I tried to use the ImageParameters example which was given in the References link, but there it is not working. There were no errors though Did any body of you experienced the same kind of issues while migrating ArcGIS JavaScrip API applications? Thanks and Regards, ~Paul
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05-12-2017
04:24 AM
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Hi All, We are facing issue while starting up the map services from ArcGIS SOM (9.2). When starting the map service from ArcGIS SOM, the status is showing as 'Starting' for about 2 to 5 mins and subsequently failing to start the map service. We have SOM running in a different server and ArcSDE in a different server, as an initial trouble shooting process we have suspected that this might be due to firewall and network issue and requested our vendor team to clean up the system and network firewall rule if any. After successfully ruling out those options, we still have issue while starting the map services. As part of trouble shooting process we made a SDE connection from ArcCatalog and tested, for the 1st SDE connection request the connection is successfully made within 2 mins and from the next time onward the connection takes too long to connect. We suspect that our map service start request is not receiving the response from SDE within the stipulated time and resulting in the status code '8' in the giomgr_esri_sde.log file with 'SE_EXIT_LOST_CLIENT 8' status. I've tried increasing the maximum wait time of the map service to 10 mins in ArcGIS SOM Manager and tried to start the service, but still no response and the SOM crashes. We have checked all possible solutions and ArcSDE trouble shooting process (except recreating ArcSDE service as we didn't find any SDE service related logs) and still having the same issue. Initially we had around 50 map services and to increase internal memory space for the gsrvr.exe process we have removed around 16 map services but still we are note able start the map services. Did any of you faced similar kind of issue earlier in ArcSDE 9.2 Windows 2003 R2 server environment. I knew everything is outdated and having limited support, but until we upgrade the current system we have to manage this for customers. This system was running fine quite very long time since 6 years and this is the first time we are facing this kind of problem. As part our trouble shooting process we have gathered the history of events on the particular ArcSDE server and found that 2 months back due to VSS Writer and Database back fail issue, our vendor team use to restart the server based on Adhoc request in business hours. Since then prior to 2 months we have the map service issue going down intermittently. Hope somebody would shed some light on this to help in this regard... Thanks and Regards, ~Paul
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11-18-2015
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