Why won't the ArcGIS online maps appear on my desktop?

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2
04-02-2020 11:44 AM
JohannaEngström
New Contributor

So, I've used ArcGIS online maps in the desktop application multiple times before without any issue. Now, I can still find the ArcGIS online maps under "add data" and choose to add them, but they don't appear in the map/table of content, neither does any error message. The basemaps work ok. I have logged in to ArcGIS online, so that can't be the issue. I am working from home, so it might somehow be related to that? Any suggestions for solutions are welcome! Thanks!

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2 Replies
JonahLay
Esri Contributor

Hi Johanna,

Are you using ArcGIS Pro? If so, see Add a web map or web scene from a portal for more information. 

Best,

Jonah

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JohannaEngström
New Contributor

Hi Jonah,

Nope, ArcGIS Desktop. It also seems like ArcGIS online files I've added to .mxds earlier now don't have any source.

Help!

J

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