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10-03-2023 12:10 PM
ShikhMajd
New Contributor

Hello !

problem of city engine 2023 i get the free trial 21 days and i got the software 900 mb download and problem that telling me i dont have permission i tried to look in license and no problem in website but application when i login my account give me this error help

3 Replies
SimonHaegler
Esri Contributor

Make sure that in the ArcGIS Administrator the License Type is set to "Named User" as described in the corresponding section in the installation guide.

Cheers!

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ShikhMajd
New Contributor

hi

actually i already enabled option of Named User in the administrator

 

still same issue

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SimonHaegler
Esri Contributor

This sounds as if the trial user account you received is not correctly setup - best ask the Esri customer support where you got the trial license from.

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