Dashboard does not update correctly.

178
1
04-03-2024 03:18 AM
FrancescPuigvert
New Contributor II

We use ArcGIS for Portal Enterprise 11.2, and the Operation Dashboard https://umat.girona.cat/vu/mapa/qualitat_aire/ does not refresh properly.

The source is an ArcGIS Server service with a Query Layer Postgres database. Upon consulting the REST Web Service, the data appears to have been updated properly, but it does not appear on the Operation Dashboard.

I have activated the browser in debug mode and while waiting for the autorefresh (about 5 minutes) console error appears in the code:

async dataExpired(e) {
e && (await this.layerView.layer.refresh(),
await this.verifySelection(),
this.isTrackingActive && await this.refreshTrackedFeature())
}

Attached the console error in the post.


Let's see if you can lend a hand.

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1 Reply
MartinCopping
Esri Contributor

I'd strongly suggest you contact Esri Support and open a case to have them troubleshoot this with you.

Martin Copping
Product Manager, ArcGIS Online - Dashboards
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