Unable to install ArcGIS-1061-BGDT-GS-Patch.

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10-07-2020 05:36 AM
NaveenRawat
New Contributor II

Encountering error   "The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch." when trying to install ArcGIS-1061-BGDT-GS-Patch for ArcGIS Desktop 10.6.1.

ArcGIS Desktop version 10.6.1 (9270)  + windows server 2012 R2 (64 bit)

Used both the method by directly executing the ArcGIS-1061-BGDT-GS-Patch.msp and by executing it from command prompt as an administrator using the following command:

msiexec.exe /p [location of Patch]\ArcGIS-1061-<Product>-GS-Patch.msp

"ArcGIS-1061-DT-GU-Patch" was successfully installed on this machine but ArcGIS-1061-BGDT-GS-Patch couldn't.

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