Hi Henrik,
There does not seem to be a lot of activity in this group at the moment. Sometimes when I really need an answer, I bump up the thread during some of the busy times (like around 10 AM to noon Eastern Time zone - in the US). Other times, I will tag a certain individual that I know would be a potential candidate to answer the question (or redirect it). And sometimes I will tag another group as well.
Since this may not only be a Drone2Map thing, I would suggest tagging ArcGIS Online and, just from trolling around the threads in this group, I would tag people like Xander Bakker and Timothy Hales, just to be enough of a nuisance to get a response....
Last resort may mean calling Esri technical support. If you really need support now, call them.