We are having an issue with one of our portals built in applications not showing up, I cannot even get the app launcher button to show. Also when I go to the organization settings for the app launcher it shows nothing for the applications and I noticed that when I go to the licenses portion of portal the icons for the standard applications that should be available like survey123, business analyst, and workforce they all are missing their normal icons. see below.
I have seen several people post about something similar but the solutions they have do not appear to work from my situation. If anyone has any help or direction, I would appreciate it.