ArcGIS Enterprise 10.8.1 HA, AWS,
My web apps will not print if the basemap I have displayed is hosted by services.arcgisonline.com. If they come from basemaps.arcgis.com they print just fine.
Print service I am using is local hosted on my ArcGIS Server
Steps taken to troubleshoot are:
1. Added the certificate from arcgisonline.com to all of my hosts
2. Restarted and rebooted everything
3. Tried different browsers and machines
4. Tried different web apps, created new web apps.
5. Tried different accounts that have different roles
6. Tried navigating to the web map url using a browser from my GIS hosts. I can reach the endpoints successfully.
Error Message
1. Error executing tool Export Webmap task. (Look at the attachment)
Dan
Daniel Brumm
GIS Nerd