Business Analyst Web App Error

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2
06-16-2023 03:55 PM
gtisnado
New Contributor

Hello everyone, I hope you are well.

I'm the administrator of my portal in my company.

I wanted to share with you an error that I have had for a few weeks, when I want to open Business Analyst from my portal in ArcGIS Enterprise, I get an error "Critical service failed to initialize (esriAnalyst/services/countries/CountryService".

This error does not allow you to use the service in any web application. I already checked that the license is correct, I reinstalled the software, but I couldn't fix the problem.

My installation is the following:

ArcGIS Server 10.8, ArcGIS Data Store 10.8, Portal for ArcGIS 10.8, ArcGIS Business Analyst Web App 10.8.

Has anyone had a similar error that can help me?

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2 Replies
SimonFoteck
New Contributor

Encountered same issue today. Any updates?

 

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KevenSuzuki1
New Contributor II

We've had the exact same issue for several months.  Any updates on your side?

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