Missing App Launcher in Portal

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05-13-2020 11:17 PM
by Anonymous User
Not applicable

Hello everybody. For some reason the App Launcher button in one of my portals is gone. Everything else about the portal seems to work fine, even the launching of the installed apps. I can for example launch Insights by typing in the URL directly and it works. There is just no App Launcher to click on any of the app icons. I inspected the HTML elements and the App Launcher element is there, its just set to hidden.

At first i thought its some configuration issue but I cross checked with a portal that has the launcher and i could not find any differences whatsoever.

I know this is a pretty vague problem description and could have a lot of reasons, but maybe someone encountered the same problem. Thanks for every hint.

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Brian_Laws
Occasional Contributor

Just wanted to add a comment that this solution worked for us today after we found our app launcher had disappeared.  Same situation where our search index didn't match and the reindex fixed it.

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