Our team has recently begun testing with ArcGIS Enterprise and have configured a base deployment of ArcGIS Enterprise 10.7 using a cloud server. In our testing and validation, noted that Operations Dashboard does not want to open. We have tried various methods to start Operations Dashboard through Portal. To give you an idea of what we are encountering, we had created a web map using a feature service hosted from Survey123. After choosing to share as an Operations Dashboard and inputting the title, tags, and summary, a blank page opens with no options (screenshot attached). We have not been able to find any documentation on this. This is also true for Sites (these are the only 2 in the App Launcher). Any assistance in helping us to understand this issue would be really appreciated.
Hi Derek Law,
When I tried to open the Dashboard from internally/externally it will loading forever as shown in below GIF.
Using ArcGIS Enterprise 10.8
could yo please guide me to resolve this issue as long the end-users need to use it urgently.
thanks,
Update:
The issue came again and after checking the /portaladmin I found that the portal name was coming as (Server Machine name) in the javascript. I added a setting in the Portal called WebContextURL and that resolved it.
