Cannot Sign In

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11
03-22-2011 10:06 AM
GuillaumeTurcotte
New Contributor
I'm trying to sign in to ArcGIS Explorer Online, but I cannot use my Global Account ID.  I even created a new one and I still cannot use it to log in.  Any idea what's going on?
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11 Replies
AlexCrothers
New Contributor III
Seems to be the same problem in 10.1

Proxy 407 error when I try to add an ArcGIS online basemap in Arcmap.

In ArcCatalog>Connections

-Address and Port are correctly read from Windows 7 Internet Settings.

-Not sure about User name\Password i.e. I can connect to externally
hosted services in ArcCatalog just fine going through the proxy with
or without User name\Password so I assume that's read from the OS also?

Maybe 10.1 needs a similar patch...
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BertKraan1
Occasional Contributor III

I had this error after having changed my password, which we have to do every year or so.

Turns out I had my personal detals entered in the proxysettings in arcCatalog and I had to fill in my new password here as well.

regards,

Bert

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